Any more questions? Visit our help centre or contact us:
Click here to contact us online
Claims
1800 651 349
General enquiries
Within Australia
13 67 42
From overseas
+61 7 3305 8841
8am to 8pm AEST, Monday to Friday
Non-Peak times: 8am to 11am AEST, Monday to Friday
24-hour emergency helpline
If you’ve just been injured in an accident, or are suffering from a medical emergency, you can call our 24-hour emergency helpline. We can help you:
- with medical advice and assistance 24 hours a day
- with referrals to a doctor for medical treatment 24 hours a day
- get access to a solicitor for legal advice
- get access to an interpreting service
- with any messages which need to be passed to your family or friends in the event of an emergency
If you have a life-threatening medical emergency, go to your closest public hospital emergency department or call 000 immediately for help.
Our number for our 24-hour emergency line should only be used in Emergency Situations like the above and is 1800 814 781
Postal address
Allianz Global Assistance OSHC
Locked Bag 3001
Toowong QLD 4066